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HPI Rewards FAQ

1. When will my HorsePlayer Rewards points balance be updated to reflect the wagers I have made?
2. Will my HorsePlayer Rewards points balance decrease if I cancel wagers?
3. What can I use my HorsePlayer Rewards points for? Is there a time limit for using my points?
4. How do I know if I am eligible for rewards points where I live?

1. When will my HorsePlayer Rewards points balance be updated to reflect the wagers I have made?

Your rewards point balance is updated approximately every 20 minutes.

2. Will my HorsePlayer Rewards points balance decrease if I cancel wagers?

Yes, your balance will be adjusted accordingly.

3. What can I use my HorsePlayer Rewards points for? Is there a time limit for using my points?

For full details on the HorsePlayer Rewards program and prize list please visit the HorsePlayer Interactive Member Rewards page on our site. There is no time limit for using your points.

4. How do I know if I am eligible for rewards points where I live?

Please contact the HPI Customer Service Centre at 1-888-675-8886 for help in determining your eligibility.