1. Can winning wagers automatically be credited to my bank account or credit card?
2. Can I make credit card deposits from the HorsePlayer Interactive web site?
3. How secure is my credit card information? How secure are deposits performed through the phone system or Internet?
4. What if I receive an error message when using the phone system or Internet to perform a funding transaction?
No, all credits will be made to your HPI account. See the HPI User Guide for information on withdrawing funds from your account.
Yes, provided that you have preregistered one or more credit cards with us. In order to process credit card deposits over the phone or via HPIFund, our online funding service, a signed credit card registration form and credit card photocopies must be supplied in advance. To perform an online deposit to your account via the web site, simply sign in using your HPI account credentials then select the 'Account Services' option on the left side of the page. From there you can select the 'Fund Account' option for details on accessing HPIFund, our online account funding service. To download a copy of the credit card registration form Click Here.
HPIFund is a secure application, built with many controls to protect the privacy of your personal information and the integrity of your deposits. All HPIFund deposit transactions are handled by Woodbine Entertainment Group’s in-house wagering and customer information systems – the same systems used when you are at a track or teletheater. While using HPIFund all of your activities are encrypted, using SSL, between your PC and our secured servers.
Follow the directions provided by the error message. In many cases an error message may simply indicate that the system is currently unavailable for deposits. In rare cases you may need to contact the HPI Customer Service Center for assistance in completing or confirming your transaction.