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HPIBET Mobile Edition FAQ

1. What is HPIBET Mobile Edition?
2. How do I access HPIBET Mobile Edition?
3. What are the system requirements for the HPIBET Mobile Edition?
4. How can I tell if my phone is suitable?
5. How much does it cost to use HPIBET Mobile Edition?
6. Do I need a separate data plan from my mobile carrier?
7. How do I operate my phone in order to navigate the application?
8. How secure is HPIBET Mobile Edition?
9. What happens if I submit multiple queued bets? Do I have to confirm each individually?


1. What is HPIBET Mobile Edition?

HPIBET Mobile Edition is a secure Web application designed to allow mobile device (i.e. cell phone or PDA) users to place wagers and check race results via the Internet.

2. How do I access HPIBET Mobile Edition?

Using the Internet browser on your mobile handset, browse to https://mobile.hpibet.com.

3. What are the system requirements for the HPIBET Mobile Edition?

To use HPIBET Mobile Edition you need a mobile phone or PDA with a built-in "microbrowser" for mobile Internet access. Your device must also be set up with a mobile carrier (e.g. Rogers Wireless, Bell Mobility, Telus) service plan that provides access to the Internet from your device. In general, any cell phone less than two years old should be "Internet capable". Your device must also support secure connections (i.e. via SSL or TLS).

4. How can I tell if my phone is suitable?

If you are currently able to browse the Internet from your cell phone or PDA it is most likely suitable for HPIBET Mobile Edition. Contact your wireless carrier’s customer service department for help in determining the capabilities of your device.

5. How much does it cost to use HPIBET Mobile Edition?

Using HPIBET Mobile Edition is free. There may however be mobile carrier charges (monthly or usage-based) involved with your access of the mobile Internet. Review your service plan or contact your mobile carrier for details.

6. Do I need a separate data plan from my mobile carrier?

It depends on your mobile carrier and on your service plan. Review your service plan or contact your mobile carrier for details. For example, Rogers Wireless includes mobile Internet access in all their mobile service packages on a pay-per-use basis. Rogers Wireless also offers "Navigate mobile Internet" plans which include set amounts of data volumes as part of a service package. Other carriers provide similar options.

7. How do I operate my phone in order to navigate the application?

You will need to reference your cell phone’s user guide to learn how to access the Internet, bookmark the HPIBET Mobile location, navigate and enter numbers, letters and symbols.

8. How secure is HPIBET Mobile Edition?

HPIBET Mobile Edition is a secure application, built with many controls to protect the privacy of your personal information and the integrity of your wagering activities. All HPIBET wagering transactions are managed by Woodbine Entertainment Group’s in-house wagering systems – the same systems used when you are at the track or at any of Woodbine Entertainment Group’s teletheaters. While using HPIBET Mobile Edition all of your activities are encrypted, using SSL/TLS, between your handheld device and our servers.

9. HPIBET Mobile Edition does not display well on my handset. What can I do about this?

The Internet browsing capabilities of various mobile devices vary widely, based on the specific make and model of the device. HPIBET Mobile Edition is designed to operate across a wide range of devices. However, if your phone or PDA is more than two years old, the browser software on it may be outdated and thus may not be capable of displaying the application optimally. First check with your mobile carrier or device manufacturer to see if updated software for your device is available Alternatively, you can contact us to inquire about specific suggestions related to your device. In most cases your experience will be optimized if you have a device no older than two years.

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